Contacting Direct Help


We are fully aware that in most cases you Can not send us an email detailing your problem because it is your email that is the problem!

No worries. You have a few more options left.
First use an online email account to correspond with us. An account like Hotmail or Gmail or Yahoo! Everyone should have an online email address like one of these in addition to their usual email address that is given to them by their service provider.

If this is still not possible for you or you just do not want to go that route then simply fill the form out that is on this page and submit it to us and will send you the answer. Remember that the process does not take long. We have extensive experience in all email clients used out there today. Even the little known ones like Foxmail and Pegasus.

So what are you waiting for? You are here because you have an email issue. We are here because we would like to help.

Direct Help

Fill out the form below detailing the email issue you are having. We have seen it all. We have the answers to your email problems. Outlook Express or Outlook Exchange. Mac Mail OS X or Entourage. We have been solving email issues just like yours for more than ten years. We don't get it wrong. We make it right.

The Direct Help service is always free and as popular as the program is, we are still able to answer all email enquiries as we get them. You will have your answer a lot sooner than you thought. So be as descriptive as possible when stating your problem and if you have an error code to go with your email issue then please include it in the field provided.

This is a free service provided by the developers of this site and will remain so. If you feel like we helped you in any way and would like to make a donation to help keep us and this site up and running then please see the area at the bottom right of the page.

Name:
Email Address:
Put a check beside the emal client you are using. Outlook Express 6
Outlook 2002
Outlook Exchange
Mac Mail OS X
Eudora
Incredimail
Netscape
Netscape for Mac
Outlook Express for Mac
Entourage
Windows Mail Vista
Windows 7 Mail
What is the error message you are receiving or general problem?
Is there an Error code that you can include? If so, enter it here. If not leave blank.
Please add any other details regarding your email issue that you feel may have contributed to the problem.

Put a website form like this on your site.